Business Blogs, Social Media and Welcome Mats

Mark White, Blog Consultant — Sun, 07 Dec 2008 22:08:18 +0000

One of my favourite analogies when I talk about social media and online marketing is the concept of spreading “welcome mats” around the internet. The more individually made mats that you make and strategically place, the more chance you have of being found in an increasingly competitive online market … and of course the better the chance of developing those all important contacts and relationships.

What’s a Welcome Mat?

So, what do I mean by “welcome mats”? Well, for me, they come in many different shapes and forms but are essentially places on the web where you invite people back to your website or blog by introducing yourself (through something you have written yourself or via someone else’s reference or recommendation) and making contact with them. Essentially a “doorway” back to your site indicated by a “welcome mat”.

Still not clear? Well, let me give some of the forms that they can take. Some of the principal ones that come to mind are:

Website pages which appear as Search Engines results

Blog posts (individual, categories etc.) in Search Engines and Blog Search Engines & Directories

Social/Business Networking Profiles pages and the posts or comments you leave on these sites

Bookmarked articles on Social bookmarking and Crowd Sourcing sites

Links coming from other websites or blogs

Blog comments you leave where the “name” will link back to your blog

YouTube profiles linking your videos back to your site

Reference to your post from a Twitter message (either your own or someone else’s)

AdWords (PPC) Adverts

Directory entries

Articles posted with a link in the signature file

Forum / Bulletin Board signatures

In each of these cases, you are effectively creating a Welcome Mat – something which provides information about you and your business, and then extends both an invitation and the means to find out more about you, via a link back to your site.

So, how will people find me?

As people use the internet for research, social interaction, fun, information gathering or whatever they individually want, they “cross the internet” in a variety of different ways – just how they go about it, is totally out of our control. In fact, it’s likely to change each time and so the ‘route’ that they take will be different too.

They might use a search engine and then follow links in a directory they find, or head straight for the blogosphere and check Technorati. More and more, they may use a tool like Twitter to ask others’ opinions or they might start off with some Press Releases via Yahoo News. Whichever they choose, our goal as online marketers is to make sure that we appear in as many relevant places as possible to increase our chances of being part of their search – creating multiple and specific Welcome Mats allows us to do this.

Our mission – should we choose to accept it! – is to make sure that we give ourselves the best chance possible to place a welcome mat in their path and make it attractive and relevant enough for them to follow and read our information. No small task!

Where do blogs fit in?

The trouble is that creating Welcome Mats is all well and good but the internet is vast and there are a lot of people vying for attention – so you have to take the time to make them relevant and to make them stand out. They have to demonstrate why they should spend time on your site rather than someone else’s. Blogs have two key roles to play in this scenario.

In the first instance, they are a great way to create welcome mats. For example, each time that I write a post which I hope will first and foremost be of interest to people who read my blog, I also know that it will also automatically:

create 5 or 6 new pages (individual post, home page, archive page, 2 category pages) 5 potential Welcome Mats on the main Search Engines;

ping 35 blog search engines, directories and RSS directories – let’s say at least 10 Welcome Mats;

if it is well written, it may be fortunate in having 5 people reference it in addition from their blogs giving another 5 Welcome Mats;

add to Feedburners Headline Animator which I use when I post on Business Networking sites which displays links to my RSS feed on average another 5 Welcome Mats;

perhaps referenced, tweeted or dugg on relevant social media sites if the post is something that people believe is worth sharing.

So, by posting on my blog and focusing purely on my key aim of writing something which will prove useful and interesting, it is also likely that I will automatically create over 25 new Welcome Mats. That for me is a bonus rather than the primary reason that I write … but is also an additional reason to encourage businesses I work with to get their own business blog.

In the second instance, blogs are also a great place to refer people back to – so not only do they fulfil the role of information creator and distributor, they are also a great place for all of these welcome mats to lead back to, rather than a static website. This is particularly true when it comes to social media and the interactive nature of the blog acts as a central focus for the other tools such as video, microblogging or social bookmarking. There is no better place for someone to get to know you (and decide whether they want to do business with you) than on your blog – so let it reflect the information and values you wish to communicate.

So, go for it!

It’s no longer the case (if it ever really did work this way) that you can simply put up a “roadblock” and divert people automatically to your website. This smacks of so called “interruption marketing” and as such gets short shrift from the net savvy users that we have become today. Today, we have to use our powers of attraction and our networks instead to help to deliver our message and information to the people interested in it.

The ‘Welcome Mats’ of today need to be much more based upon four of the principles of social media – creating, sharing, participating, involving – than on the advertising bias of a few years ago. These also offer many more opportunities. So take the time to look at your own and see whether you are creating attractive invitations that people are going to want to follow and share with others – if you find that you’re not, then I’d suggest that now’s the time to start.

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Blogs as Mat Making Machines

Mark White, Blog Consultant — Mon, 27 Nov 2006 22:48:21 +0000

An analogy that I use when I talk about emarketing is the idea of making mats, specifically Welcome Mats, which you then spread around the internet. The more individual mats that you make and strategically place, the more chance you have of being found in an increasingly competitive online market.

What am I on about? Well, these Welcome Mats are places where you essentially introduce yourself and then invite people to learn more about you, your business and what you offer. Generally this means “inviting” them back to your website or to your blog.

What form can these take? Well, for example:

Pages which appear as Search Engines results

AdWords (PPC) Adverts

Links on other sites or blogs

Directory entries

Articles with a link in your signature

Forum / Bulletin Board signatures

These are all what I would call Welcome Mats each will ideally be individually crafted, give a short introduction to you and your business and then invite people to find out more through a hyperlink through to your site.

So, as people use the internet for research or information gathering, they cross the internet in many different ways – how they go about it is totally out of our control. In fact, each time will be different and so the route that they take will be different too.

They might use a search engine and then follow links in some directories, or head straight for the blogosphere and check Technorati or maybe start with some Press Releases via Yahoo News. Whichever they choose, our goal as online marketers is to make sure that we appear in as many relevant places as possible and so cover all options – creating multiple and specific Welcome Mats allows us to do this.

And why do I consider blogs to be Mat Making machines? Well as I write a post which I hope will first and foremost be of interest to people who read my blog, I know that it will also automatically:

create 5 or 6 new pages (individual post, home page, archive page, 2 category pages) 5 potential Welcome Mats on the main Search Engines;

ping a number of blog search engines, directories and RSS directories – let’s say 10 Welcome Mats;

if it is well written, it may be fortunate in having 2 people reference it in addition from their blogs giving another 2 Welcome Mats;

add to Feedburners Headline Animator which I use when I post on Business Networking sites like ecademy which displays links to my RSS feed on average another 5 Welcome Mats.

So, by posting on my blog and focusing purely on my key aim of writing something which will prove useful and interesting, it is also likely that I will automatically create over 20 new Welcome Mats. That for me is a bonus rather than the reason that I write … but is also the reason that I encourage businesses I work with to get their own Mat Making Machine.