Why Small Businesses should have a Business Blog
Posted by Mark White, Blog Consultant in Blogging for Small BusinessesThe use of Business Blogging by small businesses is a topic that has been covered by many but is certainly important enough to be revisited here. I am convinced, given the wide range of potential benefits and the different ways in which a small business can use a Business Blog, that the discussion should not be if a blog is worthwhile but rather where its focus should lie.
A blog can play a central role in the marketing activity of a Small Business but, like all forms of marketing, it needs to be planned, targeted and measured. Consequently, a key phase in creating a successful Small Business blog happens ahead of its launch when you plan out how you want to use your Blog, who your target audience is and what you want to achieve with it. All three of these elements are key to its success.
If we now take a look at some of the potential types of focus that a small business Blog can take, then you will see what a powerful tool it can be.
Demonstrate and communicate your expertise
Most small businesses offer specialist knowledge and skills – it’s what differentiates them – but what they often lack is a way to demonstrate them to potential customers. A Business Blog offers the ability to do this and much more beside. By what you write in your posts and also how you write them, you can show your expertise without overtly selling to your readers this gives you the chance to build up a positive reputation and a degree of trust with potential clients and partners alike.
Build individual networks and foster collaboration
Small businesses may be specialists but they also need a strong support structure and partners around them. Business blogging is not only an ideal way to start to engage with customers, as we have seen, but also to foster partnerships, collaborations and joint ventures with others in your industry. As you attract other players in your marketplace to your blog, opportunities for collaboration and networking will develop naturally through the conversations taking place.
Communicate with a local, national or global audience
While Business Blogs are most often used to communicate with a targeted, but geographically widespread, audience, they can also allow you to focus in on a local customer base, primarily by changing the emphasis of the posts and the structure. This flexibility of approach means that small businesses of all types and with all types of customer base can use blogs to promote their business and develop relationships with their customers.
Developing reputation and trust
We all need to get closer to our customers and a Business Blog is an excellent way to achieve that. It allows us to engage customers and readers of our blog in a way that no other online method can achieve. This in turn gives us the time and the opportunity to develop our reputation in their eyes and foster a high level of trust between ourselves and our customers.
Great Search Engine rankings
With so many people using the internet to research products and services before they buy, small businesses need to achieve a prominent position and high ranking in Search Engine Results for their chosen key phrases. Business Blogs can help immeasurably in this. The structure of a blog combined with the focused nature of the posts, regular updates and the interlinking which is part and parcel of blogs, will all push you towards to the top of the rankings. This makes a Business Blog ideal for small businesses looking for greater visibility and enquiries.
Dominate a Niche Market
Small businesses usually have a set of services or products which are designed to answer the needs of a specific, and often, niche market. Getting exposure in that market is key to being able to dominate it and ensure that your business is the one that the market itself recommends. Using a Business Blog, you can raise your profile and lead the discussions on any aspect affecting that market. Talk about it and get talked about!
Project your personality
As a small business, you will tend to work very closely with your customers. Your expertise is highly important but so are you as a person and how you get on with your customer – a strong relationship will help to ensure that the project develops well. Blogs can let your personality shine through before you enter the relationship and may give you the edge in being selected.
Easy Web Publishing no webmaster required!
While we rightly focus on external benefits, we should not forget that there are also solid internal reasons for using a blog in a small business and ease of use is right at the top of that list. Blogs can be used in addition to a business website or as part of it they can also be used instead of a website. In all of these cases, once established, you can publish new content or change pages on your site without relying on a web designer or webmaster. Reader friendly, user friendly and cost effective.
Research your Market
Your Business Blog provides you with a two way communication tool, and the information that you can get from your readers may be highly important. By participating in the discussions that your posts will generate, you should be able to get a clearer idea of what the up to the minute interests of your clients are. Surveys and focus groups can achieve this to a certain level but open conversations on your Blog will achieve much more, both in terms of depth and breadth.
Finally a word of advice: dont get hung up about the word blog a blog is a tool and its what you do with it that counts. Many people use Microsoft Word but the documents that they produce are as varied as the author. The same is true with Blogs for small businesses. So, evaluate what you need as a business and then focus strongly on using the Blog for that purpose and it will be successful for you.
Tags: Business Blog, Developing Reputation, Market Research, Networks, Niche Market, Search Engine Rankings, Small Business, SMB, SME

























July 13th, 2006 at 10:01 am
Great post Mark, sums up most of my reasons for starting a blog – I’m now pointing my clients to this page and saying “See? Told you so!”
July 14th, 2006 at 6:40 am
I do agree with Mark, it’s a great post that brought me many new ideas. I have no business blog yet but I will work on it and I guess I will come back to this post not once:) Thank you.
July 21st, 2006 at 6:28 am
Great post! I also think it can be used to foreshadow product launches or new service offerings. This entices prospects/customers to sign up and tune in. If your customers are engaged and leave feedback, it may also be a way of showing off your customers and the relationship that you have with them.
Chad H.
July 21st, 2006 at 7:35 am
Chad,
Yes that’s another good and practical use for a Small Business – and that’s what it’s all about, isn’t it? Not trying to find weird and wonderful ways to use a blog, but making a Blog work for you in achieving your business goals. New product / service launches are key times so use all the tools at your disposal to promote them.
Thanks for the comment!
July 28th, 2006 at 9:48 pm
Hi
Since I also started a business information blog,it is useful to read about the small business since small business owners is also one of target users.Thanks for the good info.
July 31st, 2006 at 4:31 pm
Ragu,
Glad to hear that you are finding this to be of use to you. I hope that your own business information blog goes from strength to strength.
All the best.
December 29th, 2006 at 12:46 am
[...] 2. Why Small Businesses should have a Business Blog [...]
January 7th, 2007 at 8:50 am
Hi
very well said, here in India we are trying to make small business aware of blogging. Any hnts to make it success??
April 5th, 2008 at 10:32 pm
My busines is heavily involved with sales and marketing for businesses from one man bands to multi-national corporates and I agree that everyone should have a blog and your reasons for having one are A1 correct.
The problems arise however when some people selling blogs position them as a quick and easy solution which they are not.
Like all areas of sales, marketing and positioning, being successful with a blog requires planning, skills and consistent action. It requires a sense of giving and a commitment to your cause.
October 11th, 2008 at 8:29 am
I’m just looking into blogging as a tool for my own business and as an ad on service to my customers.
I’m in web design so it’s going to be quite difficult to say something original.
I am getting my head around the fact that it’s got to be quality content that’s useful and valuable, much like webpage copy has to be.
October 14th, 2008 at 10:50 am
@Angela – Difficult to say something original? Absolutely not! I have no doubt that there will be lots of questions that you are asked on a daily basis that people would be interested in hearing about. What about how to use web design in the current economic climate, advice for new people in the job market how to market themselves online, what a basic site needs to contain, how graphics influence buying decisions etc etc.
At the end of the day, just focus in on what your readers are going to be interested and write around that.
October 14th, 2008 at 11:21 am
Thanks for the encouragement. I’m no expert in blogging, but I agree with blogs been a great way of market research and a way of encouraging customers to complain so that you can make things better.
With web content I try to keep my content easy to read and backup what I’m saying with facts where I can. So I’m guessing blogging is not much different, perhaps only in writing style that’s all. My research will continue…
Graphics:
Just a little tip: if you’re starting out experimenting with graphics. Warmer colours attract, so if you’re running a promotion or trying to push a product try using shades of red and orange. Contrasted over cold backgrounds such as blue is even better.
October 14th, 2008 at 11:45 am
@Angela A word of advice – never approach it with the view that it’s a way of encouraging customers to complain. That’s not its purpose at all. It’s true they may complain but I would say they will be in a very small minority – mostly it’s a case of sharing information and them getting to know more about you. People do business with people – you’re letting me get to know you a bit better.
As for being an expert in blogging, again not an issue. You’re an expert in what you do and that’s what people are going to want to read about. Just write as you would talk to them either face to face or in an email and you’ll be fine.
October 15th, 2008 at 10:44 am
We are in the process of launching http://www.OpenYourDiary.com our Online Appointment Booking service for small business. We are looking at starting a blog, do you have any advice on getting it noticed?
rgds/alex
October 26th, 2008 at 3:48 pm
What about printed materials with your domain name on t-shirts, pens, calenders depends on your budget. I’ve visited a few websites that have brightly coloured posters in my local sandwich shops. (sorry if I’m preaching to the converted)