Fri 29 Aug 2008
Remember business blogs are still business communications
Posted by Mark White, Blog Consultant in Blogging Basics , Corporate Blogging
In case you aren’t familiar with the name, Matt Cutts is the public face of Google when it comes to the world of search engine optimisation and writes a well followed blog which focusses on these and other associated areas.
Earlier this week, he wrote a post where he offered 3 so called “rules of thumb” for company bloggers and which might be considered relevant for all business blogs. The ones he highlighted were:
1. Don’t make hard promises about the future
2. Don’t trash talk a competitor
3. Don’t post when you’re angry
(You can see the full post here.)
While I can’t disagree that these are three sound pieces of advice, I don’t know whether I’d view them as the three key points with regard to company blogs - however, they are most certainly relevant.
So why mention them here? Well, primarily because they show something which I believe to be very important when you write a business blog - you shouldn’t suddenly ignore all of the common sense and good advice you have learned about business communications over the years, just because you are writing on a “blog”. A blog is an extension of that, with some extra rules thrown in, I grant you.
So advice such as “don’t rubbish your competition” makes sound business sense whether you are giving a presentation, emailing information to prospects or talking to other people in your industry. It should a no brainer to then apply that same logic when you are writing in your blog, particularly when you take into account the potential size of your readership and the fact that, for good or for bad, the internet has a long memory so getting rid of inappropriate comments you later regret is going to be problematic.
So, just because you are writing on a blog, don’t suddenly bin all of your business communications knowhow that you’ve accumulated - use all of that and then adapt the rules to allow you to play to the strengths that your blog can offer.




















August 30th, 2008 at 2:46 pm
Very nice blog.
September 2nd, 2008 at 6:48 pm
Good points. For a business blog it is also important not to be too stuffy or technical when posting. Be controversial or humurous but NEVER boring.
September 3rd, 2008 at 7:54 am
@sme - thanks for your comment. However, while I agree that you should avoid being boring, I think that the nature of the posts need to be dependent on your readers. If your company is interested in demonstrating its technical expertise then the posts need to reflect that. They may seem technical (or even boring) to you and me, but if they appeal to the company’s target audience then that’s what counts really.
Same applies if the blog has a Customer Service, product development or market research focus - match the posts to the readers and it’ll be a success.
September 23rd, 2008 at 7:59 pm
Very interesting post ! I think blog posting is an effective way to promote business. However, not all people have the enery to post daily, esecially when they are busy or angy, boring, distracting or disincourated… I love your points and I learn alot from your experiences.